Technical requirements for online courses

To ensure that your equipment is compatible with our online courses, we invite you to perform a test. 
To do so, click on the link below to check that the stream (image and sound) is displayed correctly on your device:

https://help.ubicast.tv/permalink/v126b19d48f453mcwokk/iframe

It should be noted that Internet bandwidth consumption may vary depending on the simultaneous use of several software applications from the same computer (cloud file storage service, Internet browsing, software updates...), which must then be paused or stopped in the event of a degradation in the video or audio quality of the online course broadcast. Similarly, the simultaneous use of the same Internet connection by several other computers can have an impact on the quality of the connection and therefore of the online course broadcast. Although a wired connection is recommended, wifi is also an option if reception is good. For mobile Internet connections (cellular data), we recommend at least a 3G+ connection with maximum reception quality. Internet speed is not the only parameter for guaranteeing video and audio quality: the response time (latency) of your Internet connection must be low. The performance of an Internet connection depends on the operator and the technologies used, over which the École du Louvre has no control. It is therefore up to listeners registered online to carry out tests to ensure that their Internet connection is capable of supporting live video broadcasts.